Privacy Policy

At Pet Haven Plus, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when placing an order.
  • Non-Personal Information: Browser type, device information, IP address, and browsing activity on our website.
  • Cookies & Tracking Technologies: Used to enhance your shopping experience, remember your preferences, and personalize content.

2.How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders efficiently.
  •  Provide responsive customer support.
  • Send order confirmations, delivery updates, and promotional offers (only if you subscribe).
  •  Improve website functionality, user experience, and marketing performance.
  • Comply with applicable laws and regulations.

3.Sharing of Information

We do not sell or rent your personal data. However, we may share it with trusted third parties, including:

  •  Payment Processors to securely process your transactions.
  •  Shipping Partners to deliver your orders safely and on time.
  •  Service Providers  who assist in operating and maintaining our website.
  •  Legal Authorities  if required by law or necessary to protect our rights.

4. Data Security

We use SSL encryption and secure payment gateways to protect your data during transmission. Although we take strong security measures, please note that no method of online data transfer or electronic storage is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

  •  Access the personal data we hold about you.
  • Request correction, update.
  •  deletion of your information.
  •  Withdraw consent or opt out of marketing emails anytime by clicking “Unsubscribe.

6.Cookies Policy

We use cookies to:

  • Remember your login and shopping preferences.
  •  Analyze website traffic and performance.
  • Improve your browsing and shopping experience.

 You may disable cookies in your browser settings, but certain website features may not function properly if you do so.

7.Third-Party Links and Services

Our website may contain links to external sites (e.g., PayPal, social media). Please note that Rodjo Official is not responsible for the privacy policies or practices of third-party websites.

8.Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe your child has provided us information, please contact us immediately for removal.

9.Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any revisions will be posted on this page with an updated “Last Updated” date.